I’ve opened an item and I wish to return it.
We cannot accept goods that have been unsealed. We do occasionally make exceptions though, so please contact us in the first instance to let us know why you wish to return the item, your name, the order number and your email address.
I’ve changed my mind. Can I return my order for a refund?
Subject to certain conditions you may return goods to us for a refund.
I’d like to return part of my order.
Please get in contact and let us know your order details (name, email address and order number).
I have a question that is not listed here.
You can read our policy on returns here. Or, if you’d prefer, you can get in touch with us by one of the methods listed here and we’ll help.
